One partner for your Microsoft 365 and the AI that works on it

Microsoft 365 has a thousand settings, and you have no time

Your business runs on Outlook, Teams, OneDrive, and Excel. Every few weeks something needs doing. A new person needs an account, someone leaves and their files need moving, or Microsoft adds a new Copilot feature and you wonder whether to pay for it. Each job is small, but together they eat evenings, and the admin centre isn’t somewhere you want to spend them.

Why Microsoft 365 on its own isn’t enough

Microsoft 365 is a solid base. Email, files, chat, and meetings sit together, and Microsoft keeps the service running. Copilot adds AI inside the apps your team already uses.

But Microsoft keeps the service running, and your setup is still yours to manage. Microsoft won’t notice that a folder of client contracts is shared with everyone. It won’t tell you that three people are paying for Copilot and only one uses it. And it won’t keep an AI helper working when the way your team does a job changes. That needs someone who knows your business and checks in every month.

How we look after it

We start by mapping how you work (the industry calls it process mapping), including who uses which apps and which jobs eat the most time. Then we tidy what we find: old accounts, wide-open sharing in OneDrive and SharePoint, and Copilot seats nobody uses.

Next, we set up AI helpers (the industry calls them agents) on the jobs that repeat every week, like drafting replies to common enquiries in Outlook or building a weekly summary from a shared spreadsheet. A person checks anything that goes to a client.

Each month, we look after it all within your package time. People come and go, sharing stays tidy, Copilot goes to the people who use it, and your AI helpers keep working. On Small Team and Growing Team, we meet once a month to review what’s next.

When this is the right call, and when it isn’t

It suits a team of one to ten that runs on Microsoft 365, wants AI on real jobs, and would rather not be its own IT department. You get the same help a bigger company gets, at a fixed price.

If you only need a one-off fix, like moving email to a new domain, a monthly package is more than you need. And if your team works in Google’s apps, see the AI & Technology Partner for Google Workspace instead.

Where to go next

See the wider AI & Technology Partner service, the packages, or read about Microsoft 365 and Microsoft Copilot. See how we work with real estate and marketing and creative agencies. When you’re ready, get your AI Starter Plan.